We are always glad to hear feedback from clients and one thing that we have been told many times is that you would prefer our minimum order quantities to be less. So we have listened. From now on our minimum order quantity is just 5 of an item (to avoid a 50% surchage). But it gets better – if your total order value is greater than €1500 there are no minimum quantities and you can order what the hell you like with no surcharges.
Other clients have said that our design fee could be a little lower – our design fee is pretty competitive given that we do not charge extra for logos that are not ready for printing (vectorised) and that we are happy to provides as many proofs and design options as a client requires at no extra cost. Anyway, we have listened and our new design fee is €150!
And lastly we have added a fixed discount structure, which is for orders of value:
€1500+ = 5% discount
€2500+ = 7% discount
€5000+ = 10% discount
We are still the most competitively priced supplier of pro quality custom cycling and triathlon kit in Europe and now with our very simple minimum order and discount structure, we have to be the easiest to use supplier also!
If there is anything you think we could do better or change to make your life order kit easier, please let us know!